Guide to Developing a Standard Operating Procedure Manual
Book Type:
BOMA International is offering a 20% discount on this publication through August 31. This discount is reflected in the pricing listed above.

BOMA's Guide to Developing a Standard Operating Procedure Manual provides a straightforward, organized process for property professionals looking to create or update an indispensable SOP Manual for their building or company.

The SOP Guidebook provides the reader with:

  • Information on what an SOP Manual is, why it's important, and how it's used
  • Steps for creating an SOP manual-from planning to assembling your editorial team to distribution and updates
  • Detailed outlines of 18 SOP sections, including Tenant Emergency Plan, Lease Administration, Accounting and Reporting, Business Plans and Re-Forecasts, Contracts/Contract Services, Management Office Operations, Physical Operations, Safety and OSHA Compliance, Fire and Life Safety Systems, Security and more.
  • Business tips from the author, and a comprehensive listing of additional resources
  • Easy to follow, outline format
  • Everything needed to create an SOP manual for your building or company, or to update your existing manual

The Guide to Developing a Standard Operating Procedure Manual is authored by P. Marc Fischer, MBA, CPM®, RPA, CCIM, BOMA Fellow.
This publication is available in the following formats:

Print-on-Demand Edition
  • Print-on-demand publications are shrink-wrapped, 3-hole punched pages that can be placed in a binder for easy access.
  • This publication is 91 pages.
  • Print-on-demand publications are shipped to U.S. and Canada via UPS Ground at no cost to the customer. Shipping charges will apply when an expedited shipping option is chosen during check out. 
  • For print-on-demand orders shipped outside of the U.S. and Canada, please place your order with our customer service center by calling +1-770-280-4089 or by emailing bomastore@pbd.com.
  • BOMA International print-on-demand publications may be returned for a full refund within 30 days of receipt as long as the shrink wrap is still intact.
eBook Edition
  • eBook orders include a full digital edition of the publication.
  • This eBook can be viewed through Adobe Digital Editions (ADE) software. You will receive a link to download free reader software upon purchase. ADE is compatible with personal computers, tablets and smartphones.
  • This eBook cannot be printed, copied or transferred, but can be viewed on up to six devices over its lifetime.
  • eBooks sold by BOMA International bookstore are not eligible for return and refund.
Copyright 2009 by the Building Owners and Managers Association (BOMA) International. All rights reserved. No portion of this document may be reproduced without permission.